Tag Archives: troubleshooting

Wait before upgrading to Lion OS X 10.7!

Posted on June 22, 2011

I’ve just been speaking to a client in Marshfield who’s just bought a new iMac from the AppleStore in Bath. The sales person was enthusiastically telling them how they could get their free upgrade to Lion when it comes out … Continue reading →

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On-site Apple Support for iMac in Trowbridge, Wiltshire

Posted on March 17, 2011

Yesterday I was with a client in Trowbridge, Wiltshire, who had a problem with their rather elderly Mac. It’s not that often I get to work on a G4 iMac these days, so it was a nice change. Their Mac … Continue reading →

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iCal syncing with MobileMe will break for OS X 10.5 users shortly…

Posted on March 7, 2011

If you use iCal and MobileMe to synchronise calendar events, you may shortly be in for a rude awakening. Apple have announced that everyone will have to upgrade to the new MobileMe Calendar service on the 05/05/2011. If you’re using … Continue reading →

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Remote Snow Leopard OS X Sever Support

Posted on January 6, 2011

Just had a trip down memory lane! I got contacted by a colleague in Sussex who was having problems setting up File Sharing on Snow Leopard 10.6 Server. I had some sympathy for him – Apple advertise their server products as … Continue reading →

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Clean MacBook fans to avoid them breaking…

Posted on December 30, 2010

I’ve had a MacBook Pro and a MacBook in the workshop this week, one which was running incredibly hot and noisily, the other with a fan that was basically knackered. Replacing fans in a MacBook of any flavour is relatively … Continue reading →

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Fixing problems with DirectoryPress and other Premium templates.

Posted on December 7, 2010

I got a call a few days ago from a Search Engine Optimisation agency in Salisbury, who were having a problem with their WordPress website. They had bought a custom theme, DirectoryPress, which enables you to quickly develop a “Listing” … Continue reading →

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Repairing iPhone 4 damaged screens in Bath, Bristol and Wiltshire…

Posted on December 6, 2010

The iPhone 4 is a lovely device, but that steel frame and the double glass front does make it more prone to suffering from shattered glass on the front digitizer. Until recently the cost of the parts was prohibitively expensive; … Continue reading →

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Fixing Problems sending emails via iPhone and Orange

Posted on November 30, 2010

I was with a customer in Bradford on Avon installing their new iMac and they happened to mention to me that they couldn’t send email through their iPhone. They were on Orange. Orange tech support had failed to resolve it, … Continue reading →

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Fixing problems with Magento creating empty invoice PDFs

Posted on November 30, 2010

I recently had a problem where Magento was producing the PDF invoice, but no text was visible. After some investigation it turned out it was an issue with the hosting configuration, rather than a problem with Magento at all. Fortunately … Continue reading →

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Repairing iMacs with faulty video cards

Posted on November 19, 2010

I’ve just finished repairing an iMac which started to display the dreaded “vertical lines” – a surprisingly common symptom seen on a wide range of Macs that indicates a faulty video card. Typically that means replacing the entire logic board, … Continue reading →

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