I had an interesting little problem to solve last night for a customer in Bath having problems getting a macron character to show in a Quark Xpress 6.5 document. Fortunately it was resolved in a few minutes using my Remote Mac Support service (after they had spent hours on the phone to various other ‘experts’).
Simply put, the problem is this. Many Type 1 Postscript fonts do not include the glyphs required to show foreign accents, such as the macron. As large numbers of designers are still using fonts from the early 90s, they are unable to take advantage of these new typographic characters, which makes publishing documents in foreign languages problematic.
The solution was simple. Using a Font Manager like FontBook we could quickly find those fonts that included the macron. We then managed the duplicate fonts so that the correct fonts was being shown in the font menu. We then sourced suitable replacement modern fonts from fonts.com, checking first that they included all the required glyphs by using the Type Preview. Once we knew we had fonts that would support the characters, we then pasted the text into Quark Xpress 6.5 and selected the required typeface. Unfortunately they still did not show correctly… Darn!
A quick trip into an ancient version of InDesign confirmed that the fonts do work as expected, which roused my suspicion that Quark Xpress 6.5 was failing to display Unicode text correctly. A quick trip to Quark.com downloaded a demo of Quark 8, which when installed displayed the text perfectly.
Conclusions? Quark 6.5 and earlier sucks at supporting none European languages, ancient Type 1 font libraries are increasingly problematic, and font management is still the biggest headache facing design professionals…
Looking for expert Mac support in and around Bath, Bristol, Somerset and Wiltshire? Not happy with the standard of Mac support you currently receive? Why not give us a call and let’s have a chat…


