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Tag Archives: Telephone Support

Wait before upgrading to Lion OS X 10.7!

I’ve just been speaking to a client in Marshfield who’s just bought a new iMac from the AppleStore in Bath. The sales person was enthusiastically telling them how they could get their free upgrade to Lion when it comes out … Continue reading

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Troubleshooting Time Machine backups…

Time Machine is a excellent technology and Apple has greatly simplified taking a backup of your Mac. But what do you do if it stops working? I recently had a call from a client in Bristol needing Mac Technical Support, … Continue reading

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Fixing Problems sending emails via iPhone and Orange

I was with a customer in Bradford on Avon installing their new iMac and they happened to mention to me that they couldn’t send email through their iPhone. They were on Orange. Orange tech support had failed to resolve it, … Continue reading

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Telephone and Remote Support for OS X Server in Somerset

We solved an OS X Server problem that no one else seemed able to – using our Mac Telephone Support and Remote Mac Support services. A Mac using design agency in Ilminster, Somerset gave me a call yesterday about a … Continue reading

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Problems with Apple Remote control and Snow Leopard

If you have a problem with your Apple Remote not working after upgrading to OS 10.6 ‘Snow Leopard’, you aren’t alone. Unfortunately the problem is quite common, has numerous time-consuming suggested fixes that generally don’t work, and utterly predictable. Apple … Continue reading

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