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Category Archives: Troubleshooting

Solid State Hard drive upgrade service

If you’re wondering what you can do to improve the performance of your Mac, there’s one thing above all others that will improve performance. Simply put, replace the internal mechanical hard drive (HD) with a Solid State Drive (SSD). Even … Continue reading

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Apple Mac support in Edington, Bratton and Erlestoke

It’s been a busy few months here at Sweet-Apple whilst we moved a few miles from Corsham to Edington, a lovely village on the edge of Salisbury plain. We’ll still be providing Apple and Mac support to our old customers over towards … Continue reading

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Mac OS X 10.10 Yosemite – 8 months on…

Apple released OS X 10.10 “Yosemite” to the great unwashed in October 2014 after a long extended “public beta”. During that beta testing phase I would install it on a test partition, have a play, shrug my shoulders and generally … Continue reading

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Cheap replacement for a Mac Superdrive

If you find that your Mac’s Superdrive has stopped working, or you’ve replaced your internal Superdrive to fit a solid-state hard drive and need a cheap way to get a working CD and DVD reader or recorder, your options are … Continue reading

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Wait before upgrading to Lion OS X 10.7!

I’ve just been speaking to a client in Marshfield who’s just bought a new iMac from the AppleStore in Bath. The sales person was enthusiastically telling them how they could get their free upgrade to Lion when it comes out … Continue reading

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Troubleshooting Time Machine backups…

Time Machine is a excellent technology and Apple has greatly simplified taking a backup of your Mac. But what do you do if it stops working? I recently had a call from a client in Bristol needing Mac Technical Support, … Continue reading

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On-site Apple Support for iMac in Trowbridge, Wiltshire

Yesterday I was with a client in Trowbridge, Wiltshire, who had a problem with their rather elderly Mac. It’s not that often I get to work on a G4 iMac these days, so it was a nice change. Their Mac … Continue reading

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iCal syncing with MobileMe will break for OS X 10.5 users shortly…

If you use iCal and MobileMe to synchronise calendar events, you may shortly be in for a rude awakening. Apple have announced that everyone will have to upgrade to the new MobileMe Calendar service on the 05/05/2011. If you’re using … Continue reading

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Remote Snow Leopard OS X Sever Support

Just had a trip down memory lane! I got contacted by a colleague in Sussex who was having problems setting up File Sharing on Snow Leopard 10.6 Server. I had some sympathy for him – Apple advertise their server products as … Continue reading

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Repairing iMacs with faulty video cards

I’ve just finished repairing an iMac which started to display the dreaded “vertical lines” – a surprisingly common symptom seen on a wide range of Macs that indicates a faulty video card. Typically that means replacing the entire logic board, … Continue reading

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