Remote Snow Leopard OS X Sever Support

Just had a trip down memory lane! I got contacted by a colleague in Sussex who was having problems setting up File Sharing on Snow Leopard 10.6 Server. I had some sympathy for him – Apple advertise their server products as being simple to use and configure, and competent Mac users think they should be able to “bluff” through it. I’m here to tell you, you might be in for a nasty surprise…

I remember many years ago when I setup my first OS X Server. My abiding memory is of the hours spent reading the PDFs manuals and trawling the Apple Mailing Lists for answers to seemingly obvious things. Over the years the configuration procedures and Server Admin Tools have become progressively more forgiving and comprehensive, but it can still be quite daunting for a first time user.

After I got the VPN details it was a relatively painless process to backtrack through the misconfiguration, fix the problems in Workgroup Manager and Server Admin and get things up and running. However without prior knowledge it would have taken ages to trawl through the manuals and piece together the relevant process to get things up and running.

If you have a problem with OS X Server and need onsite or remote support, please give us a call on 01380 830224. If you’ve got a VPN or iChat, it doesn’t matter that we’re based in Bath – we’re only a few mouse clicks away from helping you out…