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Mac Mini M4 and Mac Studio storage upgrade service

If you have looked at buying a new Mac, iPhone or iPad at any time in the last 10 years you’ll probably have noticed… How can I put this delicately? Apple price storage upgrades so that they make shareholders very very happy and consumers very very sad.

They’ve been able to do this because in 2016 they started soldering the storage modules directly to the motherboard rather than using the universal and much much cheaper M.2 modules. Storage upgrades became impossible on newer Macs; you just had to pay the “Apple Tax” if you wanted a bigger hard drive. Apple would argue that soldering the storage to the logicboard has security advantages, I would argue it let them charge a 400-800% markup on storage or force more people to subscribe to higher capacity iCloud plans. Whatever the reason, new machines got very expensive very quickly if you wanted more storage.

Then something slightly curious happened. Apple released the Mac Studio and it had removable storage modules. Ok, they used Apple proprietary modules and Apple wouldn’t sell them to anyone at sensible cost, but they were once again a theoretically replaceable part. Fast forward to 2024, the Mac Mini M4 launched and once again they had a removable storage module.

The Mac Mini M4 has been a very very popular machine, and I would argue the base model offers the best price to performance of any current computer, be it Mac or PC. It’s a brilliant piece of hardware and cheap as well. Well, it’s cheap until you want to upgrade the storage. At time of publication, Apple will charge you £800 for a 2TB upgrade. For comparison a high quality 2TB M.2 drive should cost around £150 or less.

So what can you do if you need lots of storage but have a limited budget? You have two options.

Firstly you could get an external Thunderbolt case and drop an M.2 drive into it. You’ll be looking at under £300 all in for a 2TB drive. Downsides are you can’t really sleep the machine any more as the drive will disconnect. The SSD may get very very warm during extensive write operations, leading to the potential for premature hardware failure. So carefully look for a Thunderbolt drive with a big heatsink and ideally an active cooling fan, especially if you do video or audio work. I personally prefer the Acasis Thunderbolt TBU405PROM1 enclosure as it has a small fan on/off switch, allowing me completely silent operation unless I need to thrash the heck out of the SSD. You might also struggle getting your Home folder moved to the external drive, which means some things like iCloud Photos, iCloud Drive won’t work. I’d say it’s a good solution for people who basically need the drive to store “a bunch of bulky stuff” like audio, photos or video, but don’t need that data to integrate deeply with iCloud.

The second option only applies to Mac Mini and Mac Studio. If you have one you can get a compatible storage module fitted by Sweet-Apple. I’d say it’s only really worth doing if you’re looking at a 1TB or larger module. Typically you’ll be paying approximately 50% of the Apple storage upgrade cost, which equates to saving £400 on a 2TB upgrade at date of publication. Once fitted you’ll notice no difference compared to a “genuine” Apple part – you’ll just have more storage and a few more quid in your pocket.

So if you already have a Mac Studio, Mac Mini M4, or you’re thinking of buying one and don’t want to feel you’re getting scalped by Apple, please don’t hesitate to give me a call on 01380 830224 to discuss prices, timescales and options.

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Problems with Apple Mail, Office 365/Microsoft hosted mailboxes and older Mac OS?

If you’re running an older version of Mac OS (such as 10.13 or earlier) and use Apple Mail as your desktop email client you’re likely to having increasing issues when attempting to connect to Office365 or GMail hosted mailboxes. Put simply, the version of Apple Mail on those older versions of Mac OS don’t support modern authentication standards and hence whilst you might have the correct username, password and server address you just can’t configure them.

The solution is either use a webmail interface to your mailbox, switch to an email client that does (such as Outlook 2016+, Thunderbird, etc ) or upgrade to Mac OS 10.14+(which at the time of writing is supported by all major email providers ).

Apple’s lack of support for older hardware/operating systems sometimes doesn’t compare favourably with Microsoft’s generally much long term support for Windows and their “first party” apps.

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Why is my iMac so slow and how can I fix it?

Over the last couple of months we’ve had an increasing number of people contacting us asking why their iMac is so slow. This seems to be particularly common for people with a “slimline” iMac who have upgraded to OS X 10.14 or 10.15. My answer often takes people by surprise, as typically there’s an assumption that it indicates there’s something “wrong” with their iMac. So what’s my answer?

Your iMac will be painfully slow running a modern version of MacOS if it has a mechanical hard drive.

This is often true even for  those iMacs with a Fusion drive. Even if there’s nothing else wrong with it, such as a failing drive or malware infection, performance will be awful.

You can erase the hard drive, install a completely clean version of MacOS and it will still feel like wading through treacle when you’re opening or switching between apps. It will take anywhere from 1-5mins to startup depending on how many apps you have set to open automatically.

The 21.5″ iMacs generally tend to be the slowest Macs released in the last 8 years

The “slimline” 21.5″ iMacs that don’t have a DVD drive are particularly badly effected, because they have a 2.5″ mechanical hard drive which is even slower than the 3.5″ drive that’s fitted to the 27″ iMacs. The 27″ iMacs also tend to have a Fusion drive, so the small SSD can to some extent mask the terrible performance of the mechanical hard drive.

You can’t fix a slow iMac with software tweaks – it’s a hardware limitation you fix by upgrading the hardware.

Unlike Windows, Macs generally don’t ever benefit from OS reinstalls, “clean-up” or “optimization” utilities. It’s just a waste of time and effort. All you need to do is replace the hard drive with a suitably sized SSD. Once you’ve done that you might also want to consider putting more RAM in the computer, but by far and away the greatest gain is from replacing the frankly embarrassingly slow stock hard drive.

Are iMacs doomed to always be slow computers?

Nope. They should typically be faster than equivalently priced MacBooks, assuming that both machines have a SSD. They normally will have faster processors and video cards, plus they don’t thermally throttle as quickly as MacBooks, meaning they can work harder for longer.

The problem is that people who use desktop computers often use it as the “family” computer, tend to generate more data and hence Apple prioritised fitting a large hard drive over a fast hard drive. Because Apple significantly over-charge for their SSDs, many customers  looked at price difference, didn’t understand how badly it was going to affect the performance and their enjoyment of the computer, and crippled their lovely iMac at birth 🙁

iMac hard drive replacement service

So if your computer is so slow it’s driving you crazy, you have a simple choice. Buy a new Mac that has a SSD with sufficient capacity for your current and future needs, or upgrade your Mac with a suitably sized SSD. Over the years we’ve done literally hundreds of SSD replacements and in all that time we’ve never had anyone who’s not been shocked by how much faster their computer feels.

Typically you’ll be looking at a 10-15% of the cost of a new computer. Not cheap admittedly, but massively cheaper and I would argue more convenient than buying a new computer.

Sick of watching the “spinning beach-ball of death” every time you try to do something on your iMac? Don’t want to have to buy a new Mac? Live in Bath, Trowbridge, Melksham, Devizes, Frome, Westbury or the surrounding villages? Give us a call on 01380 830224 and we’ll give you a quote that will transform your slow iMac.

 

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MacBook Pro Retina battery replacement service

The first MacBook Pro Retina was released in late 2012 and there are now large numbers of them with failing or failed batteries that need replacing. However, unlike every previous Apple laptop, replacing the battery is not a trivial task as the battery is attached to the top case with very strong adhesive instead of screws. Rather than the quick 5 mins job on the prior MacBook Pros, it’s fun and games that involves prying tools, solvents and the removal of lot more internal components than you might imagine.

Apple do provide an out of warranty battery service for around £199 ( as of June 2020 ). They often replace the entire top case which includes the keyboard; so if you have a keyboard that’s got iffy keys, then this is probably the most sensible option for you. But if your keyboard is in good working condition, you can expect to pay significantly less from an independent Apple support provider ( such Sweet-Apple ).

If you’ve got time, patience and appropriate tools it’s also perfectly possible to do yourself. A quick Google will find you a multitude of instructional guides. Take a complete backup before starting work, be organised, methodical and do not use any metal tools anywhere near the battery. Lithium Ion batteries can be very dangerous if the battery cell is punctured.

If you’re in Bradford On Avon, Westbury, Melksham, Frome, Bath or the surrounding area, have a MacBook Pro Retina 13″ or 15″ with a battery is starting to give up, please give us a call on 01380 830224 and we can quote on a replacement. Turnaround is typically ~24hrs as there’s a lengthy calibration process needed once the new battery is in place.

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Minimising MYSQL disk usage

Database optimisation is hard. Whether it’s tweaking a query or digging into my.cnf to change some of the global MYSQL parameters, you can actually make matters worse without intending to. But one thing that is simple, easy and predictable is making the database smaller.

Knowing which tables are taking up loads of space can be done crudely just by looking at each table to find those with lots of rows, but a when you’ve got a behemoth like Magento, or even a WordPress install with plugin powered table bloat, it’s slow and boring looking at each table. A query is much easier…

SET @database_name = "whatever_your_database_is_called";
SELECT TABLE_NAME AS "Table", round(((data_length + index_length) / 1024 / 1024), 2) AS size
FROM information_schema.TABLES
WHERE table_schema = @database_name
ORDER BY size DESC;

Then it’s just a matter of running some table maintenance to shrink things a bit…

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