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Category Archives: Troubleshooting

Using Apple Hardware Test on your MacBook, iMac or Mac Pro

Back in the good ol’ days, if you wanted to find out if you had a hardware fault with a Mac, you need to use the Apple Hardware Test CD that came with your Mac, or use the restricted Apple … Continue reading

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Microsoft Office 2011 Outlook for Mac catches up with Windows.

It’s been nearly 10 years since Microsoft last had a true Exchange compatible mail client, the much missed Outlook 2001. Office 2011 for Mac finally brings back a true replacement, not the crippled Entourage that we’ve been forced to use … Continue reading

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Improve performance of Macs with PPC chips

Older Macs used to use a type of chip family called PowerPC (PPC). You’ll probably know them as G3, G4 or G5 Macs. If you’re still using one of these machine, you’re probably noticing more and more that they feel … Continue reading

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Coping with MobileMe sync duplications

If you’ve used MobileMe on more than one device, you’ve probably had a few instances of duplicate items appearing in your Address Book. And once they are in there, they can hang arrange like the plague. So here’s a quick … Continue reading

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Don’t trust your hard drive – it will fail

If there’s one constant in life, it’s that shit happens – usually at the most in inopportune moment possible. And the greatest disaster that can happen to a computer user is a complete hard drive failure. I spent a couple … Continue reading

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Troubleshoot OS X like it’s OS 9…

Yesterday a client in Bradford on Avon had an emergency, a deadline and no replacement install disks for raft of applications that suddenly failed to open. A bit of detective work later I realised that the affected applications were all … Continue reading

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iPhone 4 – Poor signal strength?

If you are one of the early adopters who has bought the iPhone 4, you may be a little disappointed by the mobile signal strength you get. This has been an on-going complaint of iPhone users since the very first … Continue reading

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iPod stuck at black screen with Apple logo

If you find that your iPod is stuck on the loading screen with the white Apple logo and black screen, you may have to do a bit of finger wizardry. First, just try resetting the iPod. If that fails, try … Continue reading

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Safari Tab Expose Add-on is evil

I happen to love Extensions in Firefox, they add so many great features. However I’ve never felt any inclination to add extensions to Safari. That inclination was proved sound a few days ago, when a client in Shepton Mallet has … Continue reading

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Problems with Apple Remote control and Snow Leopard

If you have a problem with your Apple Remote not working after upgrading to OS 10.6 ‘Snow Leopard’, you aren’t alone. Unfortunately the problem is quite common, has numerous time-consuming suggested fixes that generally don’t work, and utterly predictable. Apple … Continue reading

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